Thank you for your purchase. We are pleased to offer free shipping & handling within the contiguous United States for all orders over $74.99.  Orders shipping to Alaska and Hawaii will incur a higher shipping and handling fee due to increased transportation costs.  If shipping to Alaska and Hawaii our customer service representative will reach out to you to discuss shipping options. 

Please allow 1-2 business days for order processing and 2-5 business days of transit time. 
Orders placed before 1:00pm EST may ship the same day. 
We do not ship to P.O. Boxes 
For any questions regarding our shipping policy please email: 
support@cleanremedies.com

We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a refund or replacement products.

RETURNS

All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be new and unused condition, with all original tags and labels attached.  

SHIPPING ERRORS/DAMAGED GOODS

Customer must notify the company of any shipping errors or goods damaged in transit within two (2) days of receipt of shipment. Goods damaged are subject to review by the company. Customer must comply with the review by furnishing images, documentation, and additional requests at the discretion of the company. Qualifying orders, the company will either refund the customer or send a replacement product at no extra charge.

RETURN PROCESS

To return an item, please email customer service at support@cleanremedies.com.  If customer is returning products due to Clean Remedies mistake, a shipping label will be provided.  All other returns are at the customers expense.   When returning, package the items and include proof of purchase (invoice), and mail your return to the following address:

Clean Remedies
Attn: Return
Order#
1431 Lear Industrial Parkway
Avon, OH 44011

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least one (1) to two (2) business days from the receipt of your item to process your return. We will notify you by email when your return has been processed.

EXCEPTIONS

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.

QUESTIONS

If you have any questions concerning our shipping or return policy, please contact us at:
216-777-3133
support@cleanremedies.com

If you do not comply with any of the above conditions, we reserve the right to refuse the return or exchange or to impose different or additional conditions.